A Place of Hospitality - Re-Thinking Restaurants

Re-Thinking Restaurants

WHAT IF some of the best minds in the business came together to re-think how restaurants operate ... to imagine how they could be ... not waiting for change but becoming the catalyst for it?

WHAT IF we could trigger a contagious resurgence of hospitality in the world by delivering the experience of heart-felt caring to every patron in every independent restaurant, every time?

WHAT IF we devised an elegantly simple system that provided the logic, methodology and support structure that would enable every independent restaurant to operate with effortless excellence?

WHAT IF this approach gave restaurant owners and staff a fulfilling sense of purpose and the joyful experience of enriching the lives of the people they serve?

WHAT IF this program was so irresistible and easily affordable that hospitality truly became the competitive point of difference in every independent restaurant in the world?

WHAT IF we said we were already figuring out how to do all these "impossible" things?

Would you think, "These people must be crazy!" ...
or would you ask, "How can I be a part of this?"

Let us tell you more ...

Home

Surveys

Project Designers

The Background

◦	Introduction
◦	Restaurants Build Communities
◦	Restaurants Drive The Economy
◦	Chains vs. Independents
◦	The Hospitality Imperative
◦	What is Hospitality?
◦	What Is Killing Hospitality?
◦	An Elegantly Simple Solution

The Model

◦	The Model
◦	Fiscal Fitness
◦	Enlightened Leadership
◦	All-Star Staff
◦	Seamless Service
◦	Culinary Commitment
◦	Community Connection
◦	Responsible Refreshment
◦	Inviting Environment
◦	Outreach & Assurance

The Foundation

◦	Hospitality Foundation Program
◦	Getting Started
◦	Effortless Excellence
◦	Implementation
◦	Certification

The Ripple Effect

First Step

◦	April Foundation Program
◦	Ohio Registration