A Place of Hospitality - WI

Workshop Registration
In Search of Hospitality

Tuition is $69 for the first person from an organization
(the Principal) and $39 for additional attendees from the
same company, regardless of which session they attend.

Reinhart FoodService will provide lunch AND and a credit of up to $147 per customer to offset tuition!
One person attending: $69 credit
Two people attending: $108 credit
Three people attending: $147 credit

The Marq (formerly Apple Creek Inn)
3177 French Road, De Pere, WI 54115
(920) 532-4811
(click here for map)

Bowl-A-Vard Lanes
2121 East Springs Drive, Madison, WI 53704
(608) 845-9595
(click here for map)

Oak Creek Community Center
8580 S. Howell, Oak Creek, WI 53154
(414) 768-5840
(click here for map)

Home

Background

◦	Background
◦	Restaurants Build Communities
◦	Restaurants Drive The Economy
◦	Chains vs. Independents
◦	The Hospitality Imperative
◦	What is Hospitality?
◦	What Is Killing Hospitality?
◦	An Elegantly Simple Solution
◦	The Ripple Effect

Phase One

◦	Phase One
◦	Certification
◦	Phase One Standards

Phase Two

◦	Phase Two
◦	Foundation Program
◦	Testimonials
◦	Effortless Excellence
◦	Phase Two Standards

Support System

◦	Support System
◦	Fiscal Fitness
◦	Enlightened Leadership
◦	All-Star Staff
◦	Seamless Service
◦	Culinary Commitment
◦	Community Connection
◦	Responsible Refreshment
◦	Inviting Environment
◦	Feedback & Follow-Through
◦	Implementation

Intro Workshop

◦	Intro Workshop
◦	WI - Sept 2010
◦	Hospitality Factor - Nov 2010

Surveys

Project Designers