A Place of Hospitality

Chief Instigator and Corporate Conscience of A Place of Hospitality is Bill Marvin, The Restaurant Doctor^SM

You can reach him at:
PO Box 280
Gig Harbor, WA 98335 USA

E-mail The Restaurant Doctor

Toll-Free in North America:
Voice: (800) 767-1055
Fax: (888) 767-1055

Local and Outside North America:
Voice: (253) 858-9255
Fax: (253) 851-6887

Parcel Shipping Address:
1111 - 115th Street Court NW
Gig Harbor, WA 98332

(There is no FedEx morning delivery to this address, so save a buck or two and ship things to arrive in the afternoon!)

Home

Background

◦	Background
◦	Restaurants Build Communities
◦	Restaurants Drive The Economy
◦	Chains vs. Independents
◦	The Hospitality Imperative
◦	What is Hospitality?
◦	What Is Killing Hospitality?
◦	An Elegantly Simple Solution
◦	The Ripple Effect

Phase One

◦	Phase One
◦	Certification
◦	Phase One Standards

Phase Two

◦	Phase Two
◦	Foundation Program
◦	Testimonials
◦	Effortless Excellence
◦	Phase Two Standards

Support System

◦	Support System
◦	Fiscal Fitness
◦	Enlightened Leadership
◦	All-Star Staff
◦	Seamless Service
◦	Culinary Commitment
◦	Community Connection
◦	Responsible Refreshment
◦	Inviting Environment
◦	Feedback & Follow-Through
◦	Implementation

Intro Workshop

◦	Intro Workshop
◦	WI - Sept 2010
◦	NY - Oct/Nov 2010

Surveys

Project Designers