A Place of Hospitality - Feedback & Follow-Through

Feedback and
Follow-Through

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Bad News, Good News

◦	Introduction
◦	What Is Hospitality?
◦	Restaurants Build Communities
◦	Restaurants Drive The Economy
◦	Chains vs. Independents
◦	The Hospitality Imperative
◦	What Is Killing Hospitality?
◦	An Elegantly Simple Solution

◦	Phase One
◦	Phase One
◦	Certification
◦	Phase One Standards
◦	Phase Two
◦	Phase Two
◦	Foundation Program
◦	Testimonials
◦	Effortless Excellence
◦	Phase Two Standards

◦	Support System
◦	Implementation

What's the Point?

Getting Started

◦	Getting Started
◦	Bonus Package

◦	Kitty Hoynes Irish Pub
◦	Panorama at the Peak
◦	Monica's Waterfront Bakery & Cafe

The Hospitality Factor Seminar

Project Designers

Member Resources

Copyright ©2012 by William R. Marvin, all rights reserved